Frequently Asked Questions:
See the chart below for some idea as to what tractor may suit your needs.
Q:- Which one shipment port?
A:- Our shipment port is Qingdao port, China. Our factory is located in Shandong Province.
Q:- Can I put my brand name on your tractor instead of your brand name?
A:- Yes. Many dealers sell our tractors with their own brand name. Some have design modifications to meet their unique needs. We welcome OEM orders.
Q:- How do I visit you and the factory?
A:- You are welcomed to visit us and our factory at your convenience. We can pick you up at airport and bring you to our factory . Let us know your schedule in details so we can arrange everything for you. Normally you need 3 days for an adequate visit to our factory.
Q:- How can I become a dealer in my area?
A:- If you are qualified, you may apply for a dealership. We choose reliable partners for a long term business cooperation.
Q:- Can I get an exclusive right for your product in some territories?
A:- It depends on which country you are in. Most countries you can sell freely.
Q:- After payment, how long will it take to get the tractor and parts delivered?
A:- For customers in the anywhere, normally 50-70 days after your payment, you can get the products . ( 25 days for manufacturing, 20-45 days for sea shipment and delivery)
Q:- How do you pack the product? Are they fully assembled? If not, how long will it take to put it together?
A:- Each product is packed in a strong iron frame for secure shipping. The wheels, hood, etc are removed for optimum loading in the shipping frame. The first time you assemble one of our tractors, it will take 7-8 hours to complete using the instruction book supplied. When you get familiar with the process, it can be assembled in 2-3 hours.
Q:- How are the spare parts supplied?
A:- Each product comes with some free spare parts. we also supply parts book to confirm the parts.
Q:- How do I buy a product?
A:- Give us a call, tell us what you're looking for. we will come up with a quote for you as soon as possible. Go to our contact info page for contact details
Q:- What is the warranty for my product?
A:- The standard warranty is 12 months. Spare parts offer a conditional warranty for 24 months
Q:- Price and Payment
A:- Wire Transfer (T/T), Letter of Credit at sight, Paypal, Westunion etc. Currently we can not accept payment by Credit Card
Q:- Shipping
A:- Airfreight And Ocean Shipment Service,Multi-Transportation
